Chairman’s Message: Dealers Must Support Customers Throughout the EV Purchase Process
NADA President and CEO Mike Stanton recently authored an article detailing why it is so critical for any dealership that offers (or will soon offer) battery electric vehicles (EVs) to prove themselves an indispensable part of their customers’ EV experience. They need to assist their customer during the decision-making process, the purchase process and throughout the life of the vehicle.
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